Task Force on Case Studies in Decision Making and Decision Support

Chair of the task force Frederick Adam University College Cork Ireland

Email: FAdam@afis.ucc.ie


An Agenda for Research

The task force's research activities focus on: learning from case studies of decision making and decision support.

Our interest is primarily in a mode of research which focuses on single instances of phenomena, such that n = 1. This however, is not sufficient as this focus on single cases has sometimes been associated with (or criticised for) excessively descriptive types of research. Our aim therefore is to carry out such studies of single cases in a way that ensures that conceptualisation is always achieved at the end and that specific, observable and useable research findings are derived.

The accumulation of cases carried out can then be used to build up theories and frameworks of broad applicability to our field.
In this context, members of the task force have expressed interest in using the case study approach in a number of directions:

1. Decision Support and teaching / learning
2. Support for Interdisciplinary Teams
3. Physical environments for Decision Making
4. Information and Communication Technologies for Decision Support
5. Decision Making in the Adaptive organisation
6. Knowledge embeddedness in Decision Systems / Impact on organisational agility

Whilst it was noted that such a diversity of domains cannot possibly be researched by a small group of researchers, the existence of rich future perspectives within the group was an encouraging sign. Individuals have expressed interest in seeking to collaborate towards at least 3 of these directions and this will provide a springboard for the longer term future of the task force. These directions may find a home on the task force’s web site assuming that moderators come forward for them.

Publication of Task Force Work

The work of the group is being published in a special issue of the Journal of Decision Systems, which will appear in 2008. It will feature the best papers from the Paris, London, Budapest and Samos meetings of the task force (the task force held a special session at the full IFIP 8.3 meeting in Prato). This issue is being edited by David Sammon and Patrick Humphreys and will be published in March 2008.

Additionally, a book is being prepared on the specific topic of learning from case studies in decision making and decision support. This book will be in two parts: a first methodological part which will present a number of key chapters on how to research and write rich case studies and a second part with a selection of cases provided by task force members. Each case will be designed to demonstrate particular aspects of case study research and case study use in teaching. Many such cases are already available within the task force. Frederic Adam is leading this project. He has approached two major editors with this project and the feed back is good. The detailed call for chapters will be issued as soon as the contract with the publisher is signed.

Fourth meeting of the task force

Budapest March 31- 1 April 2005

The task force met in Cork in April 2007 for a workshop where 12 papers were presentedThe theme of this meeting was inspired by a paper recently published in MIS Quarterly on Mindful Adoption of technology (by Swanson and Ramiller, 2004) to encourage researchers to reflect on how to understand how firms really work, what makes them tick, how they make decisions. Such work is particularly useful when it is applied in the context of specific case studies of individual organisations, because the topic only becomes interesting when one manages to penetrate the intricacies of what happens behind the scenes in organisations. Research on how firms can self-analyse their processes and get a handle on their true strengths and weaknesses are also extremely interesting

Click here for details of the papers

Third meeting of the Task force

Budapest March 31- 1 April 2005

The 3rd meeting of the Learning from Case studies in Decision Making and Decision Support task force tookplace in Budapest, hosted jointly by Csaba Csáki and Péter Gelléri (Decision Technologies Research Group, Budapest University of Technology and Economics) and Zita Zoltay Paprika (Corvinus University of Budapest, Department of Decision Science).
The meeting was attended by 17 researchers from 5 different countries, eight of whom are long term members of the task force and 9 of whom were attending for the first or second time (click here to download full lists of attendees and task force members)

Over the two days of the meeting, a total of 12 research presentations were given to the group in a true workshop atmosphere with much feed back and discussions
(click here for full schedule of the presentations, some of which are downloadable.)

A technical report is being prepared by the organisers (supported by the Budapest University of Technology and Economics), which will be available for distribution to all IFIP 8.3 members at the end of June 2005 (if all things go smoothly).
The meeting begun and closed with two business meetings, one being the continuation of the other. The discussions at these meeting progressed the following:

Papers presented at the IFIP 8.3 DSS Case Studies Task Force
3rd Workshop, Budapest: 31 March – 1 April 200

  • Session I.: Putting Theory Into Practice
    Chair: Patrick Humphreys
    Frederic Adam (UC Cork, Ireland)
    Explaining Business Integration with a Business Game - The MNC case study
    [Download Adam.pdf]
  • Gábor Szucs (BUTE, Hungary) Information Retrieval from Data Bases for Decisions
    [Download Szucs.pdf]
  • Session II.: Education and Social Issues
    Chair: Frederic Adam
    Garrick Jones (LSE, UK)
    Learning Environments for Collaborative Authored Outcomes: Theatres for Learning
    [Download Jones.pdf]
  • Csaba Csáki (BUTE, Hungary)
    On using decision support case studies in education
    [Download Csaki.pdf]
  • Session III.: Management applications
    Chair: Zita Zoltay Paprika
    Zita Zoltay Paprika (U. Corvinus, Hungary)
    Preliminary Overview of a Competitiveness Study About Managerial Decision Making
    [Download Paprika.pdf]
  • Patrick Humphreys, Garrick Jones (LSE, UK)
    The Decision Hedgehog: Case study on collaborative aiuthoring of outcomes: Project Dreams & Reality
    [Download HumphreysJones.pdf]
  • Session IV.: Simulating Time and Distance
    Chair: Csaba Csáki
  • Kinga Könczey (Corvinus University of Budapest)
    Assessing the Effects of Time Pressure on Decision Making Strategy Changes by Using a Computerised Microworld Simulation
    [Download not available]

  • Péter Baranyai, József Csicsman (BUTE, Hungary)
    Brief summary of the Microsimulation Service System: Microsimulation of the Hungarian Income Tax System
    [Download BaranyiCsicsman.pdf]
  • Tamás Réz (BUTE, Hungary)
    Application of PDA devices as decision aiding tool
    [Download Rez.pdf]
  • Session V.: Industrial Applications
    Chair: Péter Gelléri
    Norbert Becser (U. Corvinus, Hungary)
    Applying DSS technologies to improve service quality (including the latest features of a DSS)
    [Download Becser.pdf]
  • Ferenc Kiss (BUTE, Hungary)
    Credit Scoring Model Development Experiences in Hungary
    [Download Kiss.pdf]
  • Session VI.: Research and Consulting
    Chair: Csaba Csáki
    Péter Gelléri (Winsdom R&C, Hungary)
    Doing business with DSS – „The Winsdom way."
    [Download Gelleri.pdf]

Second meeting of the Task force

Case Studies of Decision Making and Decision Support

“Learning from case studies”
London School of Economics
5th and 6th April 2004


The second meeting of the task force on learning from case studies in decision making and decision support was a success with increased participation and faultless organisation from Patrick Humphreys and his staff at LSE.
The meeting opened with the business meeting (click here to download the minutes) which lasted two hours. The future of the group seems secured as no fewer than three meetings in three different locations are already planned in 2004 and 2005.

After a short break, the meeting switched to presentations of research, which were varied and triggered ample discussion. Over the next day and a half, the following presentations were given:

  • Frederic Adam (UCC) and Eleanor Doyle (UCC)
    Outsourcing decisions - the Topps and SerCom case studies
    [view sypnopsis]
  • Patrick Brézillon, (LIP6) Frédéric Adam (UCC), and Jean-Charles Pomerol (:LIP6)
    Supporting Complex Decision Making Processes with
    Collaborative Applications - A Case Study
    [view synopsis]

  • Fergal Carton (UCC)
    Decision Making implication of Enterprise Resource Planning Systems - The GSK case study.

  • Osvaldo Garcia
    Story-telling: an organisational approach
    [view synopsis]

  • Garrick Jones (Cap Gemini Ernst and Young) and Patrick Humphreys (LSE)
    Case study : Action Learning within an Accelerated Solutions Environment
    [view synopsis]
    Website: http://www.psych.lse.ac.uk/innovate/

  • Melissa Nolas (Complexity Group.LSE)
    The place of action in the management case study: reflections on research in an organizational setting'
    [view synopsis]

  • Gonzalo Olmos and Patrick Humphreys (LSE)
    Participatory multimedia supporting Young people’s decision making on the problem of “nothing to do” in their communities
    [view synopsis]
    View full report at: http://www.psych.lse.ac.uk/positivefutures/

  • David Sammon, (UCC)
    Organisational Prerequisites for ERP Software Selection Decision Making Processes".

  • Alex Steinberg (LSE)
    How can entrepreneurs make meaningful decisions about the future?
  • John Sutcliffe-Braithwaite
    What is meta-modeling?
    [view synopsis]

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