Task Force on Case
Studies in Decision Making and Decision Support
Chair of the task force Frederick Adam
University College Cork Ireland
Email: FAdam@afis.ucc.ie
An Agenda for Research
The task force's research activities focus
on: learning from case studies of decision making and
decision support.
Our interest is primarily in a mode of
research which focuses on single instances of phenomena,
such that n = 1. This however, is not sufficient as this
focus on single cases has sometimes been associated with
(or criticised for) excessively descriptive types of
research. Our aim therefore is to carry out such studies
of single cases in a way that ensures that conceptualisation
is always achieved at the end and that specific, observable
and useable research findings are derived.
The accumulation of cases carried out
can then be used to build up theories and frameworks
of broad applicability to our field.
In this context, members of the task force have expressed interest in using
the case study approach in a number of directions:
1. Decision Support and teaching / learning
2. Support for Interdisciplinary Teams
3. Physical environments for Decision Making
4. Information and Communication Technologies for Decision Support
5. Decision Making in the Adaptive organisation
6. Knowledge embeddedness in Decision Systems / Impact on organisational
agility
Whilst it was noted that such a diversity of domains cannot possibly be
researched by a small group of researchers, the existence of rich future
perspectives within the group was an encouraging sign. Individuals have
expressed interest in seeking to collaborate towards at least 3 of these
directions and this will provide a springboard for the longer term future
of the task force. These directions may find a home on the task force’s
web site assuming that moderators come forward for them.
Publication of Task Force Work
The work of the group is being published in a special issue of the Journal of Decision Systems, which will appear in 2008. It will feature the best papers from the Paris, London, Budapest and Samos meetings of the task force (the task force held a special session at the full IFIP 8.3 meeting in Prato). This issue is being edited by David Sammon and Patrick Humphreys and will be published in March 2008.
Additionally, a book is being prepared on the specific topic of learning
from case studies in decision making and decision support. This book will
be in two parts: a first methodological part which will present a number
of key chapters on how to research and write rich case studies and a second
part with a selection of cases provided by task force members. Each case
will be designed to demonstrate particular aspects of case study research
and case study use in teaching. Many such cases are already available within
the task force. Frederic Adam is leading this project. He has approached
two major editors with this project and the feed back is good. The detailed
call for chapters will be issued as soon as the contract with the publisher
is signed.
Fourth meeting of the task force
Budapest March 31- 1 April 2005
The task force met in Cork in April 2007 for a workshop where 12 papers were presentedThe theme of this meeting was inspired by a paper recently published in MIS Quarterly on Mindful Adoption of technology (by Swanson and Ramiller, 2004) to encourage researchers to reflect on how to understand how firms really work, what makes them tick, how they make decisions. Such work is particularly useful when it is applied in the context of specific case studies of individual organisations, because the topic only becomes interesting when one manages to penetrate the intricacies of what happens behind the scenes in organisations. Research on how firms can self-analyse their processes and get a handle on their true strengths and weaknesses are also extremely interesting
Click here for details of the papers

Third meeting of the
Task force
Budapest March 31-
1 April 2005
The 3rd meeting of the Learning from Case
studies in Decision Making and Decision Support task
force tookplace in Budapest, hosted jointly by Csaba
Csáki and Péter Gelléri (Decision
Technologies Research Group, Budapest University of Technology
and Economics) and Zita Zoltay Paprika (Corvinus University
of Budapest, Department of Decision Science).
The meeting was attended by 17 researchers from 5 different countries,
eight of whom are long term members of the task force and 9 of whom were
attending for the first or second time (click here to download full lists
of attendees and task force members)
Over the two days of the meeting, a total
of 12 research presentations were given to the group
in a true workshop atmosphere with much feed back and
discussions
(click here for full schedule of the presentations, some of which are downloadable.)
A technical report is being prepared by
the organisers (supported by the Budapest University
of Technology and Economics), which will be available
for distribution to all IFIP 8.3 members at the end of
June 2005 (if all things go smoothly).
The meeting begun and closed with two business meetings, one being the
continuation of the other. The discussions at these meeting progressed
the following:
Papers presented at the IFIP 8.3 DSS Case Studies
Task Force
3rd Workshop, Budapest: 31 March – 1 April 200
- Session I.: Putting Theory
Into Practice
Chair: Patrick Humphreys
Frederic Adam (UC Cork, Ireland)
Explaining Business Integration with a Business Game - The MNC
case study
[Download
Adam.pdf]
- Gábor Szucs (BUTE, Hungary)
Information Retrieval from Data Bases for Decisions
[Download
Szucs.pdf]
- Session II.: Education
and Social Issues
Chair: Frederic Adam
Garrick Jones (LSE, UK)
Learning Environments for Collaborative Authored Outcomes: Theatres
for Learning
[Download
Jones.pdf]
- Csaba Csáki (BUTE, Hungary)
On using decision support case studies in education
[Download
Csaki.pdf]
- Session III.: Management
applications
Chair: Zita Zoltay Paprika
Zita Zoltay Paprika (U. Corvinus, Hungary)
Preliminary Overview of a Competitiveness Study About Managerial
Decision Making
[Download
Paprika.pdf]
- Patrick Humphreys, Garrick Jones
(LSE, UK)
The Decision Hedgehog: Case study on collaborative aiuthoring of
outcomes: Project Dreams & Reality
[Download
HumphreysJones.pdf]
- Session IV.: Simulating
Time and Distance
Chair: Csaba Csáki
- Kinga Könczey (Corvinus University
of Budapest)
Assessing the Effects of Time Pressure on Decision Making Strategy
Changes by Using a Computerised Microworld Simulation
[Download not available]
- Péter Baranyai, József
Csicsman (BUTE, Hungary)
Brief summary of the Microsimulation Service System: Microsimulation
of the Hungarian Income Tax System
[Download
BaranyiCsicsman.pdf]
- Tamás Réz (BUTE,
Hungary)
Application of PDA devices as decision aiding tool
[Download
Rez.pdf]
- Session V.: Industrial
Applications
Chair: Péter Gelléri
Norbert Becser (U. Corvinus, Hungary)
Applying DSS technologies to improve service quality (including
the latest features of a DSS)
[Download
Becser.pdf]
- Ferenc Kiss (BUTE, Hungary)
Credit Scoring Model Development Experiences in Hungary
[Download
Kiss.pdf]
- Session VI.: Research
and Consulting
Chair: Csaba Csáki
Péter Gelléri (Winsdom R&C, Hungary)
Doing business with DSS – „The Winsdom way."
[Download
Gelleri.pdf]
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Second meeting of the
Task force
Case Studies of Decision
Making and Decision Support
“Learning
from case studies”
London School of Economics
5th and 6th April 2004
The second meeting of the task force on learning from case studies
in decision making and decision support was a success with increased
participation and faultless organisation from Patrick Humphreys
and his staff at LSE.
The meeting opened with the business meeting (click here to download
the minutes) which lasted two hours. The future of the group seems
secured as no fewer than three meetings in three different locations
are already planned in 2004 and 2005.
After a short break, the meeting switched
to presentations of research, which were varied and triggered ample
discussion. Over the next day and a half, the following presentations
were given:
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- Frederic Adam (UCC) and Eleanor
Doyle (UCC)
Outsourcing decisions - the Topps and SerCom case studies
[view
sypnopsis]
- Patrick Brézillon, (LIP6)
Frédéric Adam (UCC), and Jean-Charles
Pomerol (:LIP6)
Supporting Complex Decision Making Processes with
Collaborative Applications - A Case Study
[view
synopsis] 
- Fergal Carton (UCC)
Decision Making implication of Enterprise Resource Planning Systems
- The GSK case study.
- Osvaldo Garcia
Story-telling: an organisational approach
[view
synopsis] 
- Garrick Jones (Cap Gemini Ernst
and Young) and Patrick Humphreys (LSE)
Case study : Action Learning within an Accelerated Solutions Environment
[view
synopsis]
Website: http://www.psych.lse.ac.uk/innovate/
- Melissa Nolas (Complexity Group.LSE)
The place of action in the management case study: reflections on
research in an organizational setting'
[view
synopsis] 
- Gonzalo Olmos and Patrick Humphreys
(LSE)
Participatory multimedia supporting Young people’s decision
making on the problem of “nothing to do” in their communities
[view
synopsis] 
View full report at: http://www.psych.lse.ac.uk/positivefutures/
- David Sammon, (UCC)
Organisational Prerequisites for ERP Software Selection Decision
Making Processes".
- Alex Steinberg (LSE)
How can entrepreneurs make meaningful decisions about the future?
- John Sutcliffe-Braithwaite
What is meta-modeling?
[view
synopsis] 
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